LBLuisBraghin
Case study · Proptech

PortariaGo

A production app for organizing front-desk routines. It brings together residents by apartment, WhatsApp delivery alerts, pickup confirmation and notification history.

PortariaGo, project developed by Luis Braghin
Buildings and operations
Period2025 · 2026
AreaBuildings and operations
DeliveryWeb, iOS and Android
OwnerLuis Braghin
/ 01
The challenge

Make communication match the urgency of the front desk

Building deliveries and notices often depend on calls, manual messages and operational memory. When a resident does not answer, staff repeats the contact and no reliable history exists.

The solution needed to fit the real front desk routine, distinguish buildings and roles, reach the resident phone and return an answer immediately to the person handling the delivery.

/ 02
The solution

An event-driven digital intercom

PortariaGo organizes front-desk routines: resident registration and selection, delivery alerts, pickup confirmation and history. Staff can find recipients by apartment and follow notifications in one place.

The product is in production and supports multiple buildings with distinct access roles. Built with React, TypeScript, Supabase and Capacitor, with WhatsApp integration for delivery alerts.

/ 03
How it works

How it works

01

Registration

The front desk selects the apartment and resident.

02

Delivery

The alert is sent with an authenticated session.

03

History

The result and any failures remain available to staff.

04

Intercom

The code implements push and Realtime; resident access is disabled in the current configuration.

/ 04
Product and engineering decisions

Product and engineering decisions

01

Realtime without polling

Changes in delivery_calls arrive through PostgreSQL events, reducing delay and unnecessary requests.

02

Multi-tenancy in the data model

Every entity carries its building, and RLS policies isolate operations from one another.

03

Mobile without breaking web

Capacitor plugins load only in native environments, keeping the same product functional in browsers.

/ 05
Product

Operational interface

/ 06
Evidence

Implementation and availability

  • Residents organized by apartment
  • WhatsApp delivery alerts
  • Package pickup confirmation
  • Notification history
  • Access organized by building and role
/ 07
Product and engineering

Luis Braghin

Luis Braghin
Product and engineeringLuis Braghin

Luis Braghin · Product, software and automation development

Meet Luis Braghin
PortariaGo

Realtime technology applied to a concrete routine

PortariaGo turns a verbal, hard-to-audit process into a simple, traceable and responsive operation.